Client Services Manger I

Job Number
Job Category
Client Services
Position Type

Job Overview

  • Manage all aspects of quote development for assigned opportunities; adhering to agreed-upon BU-specific and enterprise-wide proposal and pricing processes
  • Manage opportunities autonomously, establishes clear timelines to meet client requirement, anticipates obstacles and provides solutions
  • Reviews SOW/and supporting billing data to ensure full understanding of client requirements
  • Works with Operations, Finance, Account Executives and others to compile proposal response
  • Ensures timely delivery of assigned proposals to clients
  • Performs data entry into SFDC, and others databases as appropriate (e.g. updates, proposal number requests and generating both regularly scheduled and impromptu reports) where applicable


Bachelors degree in a scientific, business or related field (or equivalent work experience)



  • Minimum of 4 years direct CRO/pharma or other business-related experience preferred
  • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
  • Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
  • Demonstrated ability to plan, multi-task and prioritize
  • Demonstrated ability to plan, multi-task and prioritize
  • Demonstrated teamwork, communication (written and verbal), and organizational skills 
  • Proven ability to work independently
  • Knowledge of other software applications (i.e. SFDC) preferred
  • Ability to work to deadlines
  • Strong analytical skills
  • Ability to communicate appropriately and effectively with clients and Covance senior management
  • Positive attitude and sense of urgency 


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Tell Us About Yourself

Not ready to apply? Connect with us to join our talent community.