Laboratory Supervisor - Hematology (Covance Central Labs)

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Job Category
Scientific Bachelor's Degree
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Job Overview

About this Opportunity



Managerial and Leadership duties and responsibilities:

  • Supervises the day to day production and non-production activities of the local departmental employees.
  • Directly monitors the quality of testing services provided by employees under his/her supervision.
  • Assigns appropriately trained personnel and ensures sufficient number of staff are available to complete the workload.



  • Schedules department personnel appropriately to match the demands of the daily workflow with in the supervised area.
  • Provides direct supervision to employees, including assignments, technical and behavioral performance counseling, and troubleshooting.
  • Schedules and supervises all non-production activities and obligations of her/his area, such as validations, surveys, etc.
  • Provides support as required to the department manager to assist in the fulfillment of his/her responsibilities, including acting as manager, upon delegation, during absences.
  • Performance Monitoring and Evaluation:
  • Assures quality and timely performance of both production and non-production activities under supervision.
  • Reports performance and results against targets and global standards.
  • Ensures regulatory compliance within his/her supervision.
  • Communicates all production and non-production standards, guidelines and information to the supervised staff.
  • Ensures on-time delivery of performance reports (PT, QC/PM, Internal and External QC) and responses to inquiries from other functional areas.
  • Participates in and supports client visits, audits and inquiries, as necessary, to ensure complete fulfillment of requests and interests.


  • Recruits, trains, and contributes to retention efforts of employees.
  • Conducts technical training and development of staff as needed.
  • Supports the departmental manager in assessing and meeting the resource needs.
  • Supports the development of plans to meet future resource needs.
  • Evaluates the performance of employees.
  • Works with department manager to establish training plans for the supervised staff.
  • Supports the manager in employee evaluations and development plans.


Essential External Client-related Job Duties:

  • Supports marketing and sales as needed in their efforts to meet specific client requests for testing services.


  • Perform other duties as required, including testing of patient samples in areas of competence.



  • Bachelor of Science degree in Biology, Chemistry or other life Science plus 1 year clinical testing experience; or Medical Technology degree.
  • Prefer professional certification (ASCP, AABB, or other) in area(s) of expertise.
  • Good command of English; Command of French is a plus.
  • Computer literate.


Minimum Required:

  • Requires 6 years of experience in a laboratory following clinical training; prior supervisory or management experience is a plus.


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