Covance

Sample Coordinator - Part Time

Job Location(s) US-WI-Madison
Job Number
2018-17159
Job Category
Nutritional Chemistry
Position Type
Part-Time

Job Overview

Sample Coordinator, Covance Food Solutions. 

This position is part time Monday - Friday 10:00am to 3:00pm and located in the Madison, WI faciltiy.

 

The Part Time Sample Coordinator will have the following duties:

  • Learn sample accession tasks including: opening, entering, tracking, labeling, and disposition of samples.
  • Position will be introduced to food, dietary supplements and micro samples for entry.
  • Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.
  • Learn to communicate discrepancies to appropriate personnel and assist with problem solving.
  • Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.
  • Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties.
  • Assists group with analysis of CAIRs and CAPAs as assigned.
  • Other supporting duties as assigned.

Education/Qualifications

  • Associates Degree (Experience may be substituted for Education)
  • Working Knowledge of computers

Experience

  • Minimum Required:
  •  Customer service skills including attention to detail, accuracy, confidentiality and communication skills (is preferred).
  • Ability to identify and communicate client’s service needs.

 

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