At Covance, we are recognized as a leader in drug development because of our exceptional people. Our team is driven by an energized purpose to improve health and improve lives. Here, you’ll partner on diverse, industry-shaping initiatives across the drug development spectrum as you build relationships with thought leaders and supportive colleagues which will last a lifetime.
We are presently hiring aTelephonic Nurse Case Manager for our Gaithersburg, MD location. Bilingual in Spanish highly preferred.
The Telephonic Nurse Case Manager is responsible for supporting the operations of Covance Market Access Services clinical care and access programs. This individual interacts primarily with patients, care partners and healthcare practitioners who are receiving clinical support services from a program. Examples of this type of support may include but are not limited to contact center based-services, such as virtual case management services, product education, disease state education, adherence support, , coordination services with various settings of care,, discussing side effect management, ongoing adherence support, , and working with payers on complex payer and reimbursement issues.
Additionally, this individual may be responsible for preparing monthly and ad hoc project-specific reports. The Telephonic Nurse Case Manager is responsible for assigning work to other members of their team. The Telephonic Nurse Case Manager also serves as a subject matter expert on programs may be the first point of contact for clinical care program calls.
Additional Job Responsibilities include:
The Telephonic Nurse Case Manager will hold current RN licensure in good standing in the state of practice.
BS preferred, not required with RN licensure and applicable experience.
Additional required skills include: