Covance

  • Part-Time Host/Server (Lead)

    Job Location(s) US-CA-Livermore
    Job Number
    2018-18983
    Job Category
    Product Development- Food
    Position Type
    Part-Time
  • Job Overview

    This is a rare opportunity for those loving the food industry – but not the late night hours. Do you have experience as a restaurant host or server? Are you passionate about pursuing a food industry career? Our Lead Food Host – Server (Lead Field Associate) position is your answer. Work in our state of the art facility in Livermore, CA part-time (day time and early evening hours) with an hourly rate of $16.00.

     

    The Lead Food Host – Server (Field Associate) will be one of a team of experts in all field associate functions roles, processes, procedures and technology required on site to successfully execute a research event. You will be reporting to the Operations Manager – Resource Coordinator.

     

    As the Covance representative, you will be promoting a positive work environment and leading the team, making sure the process is followed on the day of the study.

     

    As the Lead you will be responsible for organizing the test area, conveying information to staff on study specifics, maintaining quality of all functional areas and acting as a coach and role model to other staff.

    Additional Responsibilities Include:

    • The Lead will be responsible for the organization, and quality of the tests, ensuring they are completed with control, consistency and are defect-free.
    • You will demonstrate accuracy and thoroughness, fully understanding test parameters and expectations of focus area to ensure control of all variables.
    • Using your skill set, you will train staff on daily responsibilities.
    • You will also ensure all quality check points, safety/hygiene protocols are understood and completed consistently by team throughout the test.
    • Participate in pre-test Hand-Off Meeting – ask questions, ensure transparency around client’s objectives and planned tactics, assess possible risks and potential mitigation techniques.
    • Responsible for test Set up, Wrap up and post-test debrief with Operations Manager.
    • Receive & process inventory as necessary to ensure product is checked in & properly stored.
    • Enter inventory into Salesforce accurately and completely, ensuring product received exactly matches project specifications.
    • Properly dispose of remaining product, as directed by client, in a timely manner.
    • Assist in keeping workspaces clean and orderly.
    • Scheduling of staff for all testing events
    • Managing of test incentives

    The Lead works multiple shifts per week and will be scheduled as warehouse or office support as needed to meet the business needs

     

    Some travel required to handle remote tests and involvement in remote vendor management.

    Education/Qualifications

    • Minimum of high school diploma or a GED equivalent certificate from a certified institution
    • Well versed in all computer systems (Salesforce and Microsoft Office specifically)

    Experience

     

     

    • At least one year of related experience and/or training.
    • Safe Serve certified preferred

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