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The Senior Grant Payment Associate role is the primary payment contact for clinical trial investigative sites. This role is responsible for administering grant and non-grant payments in accordance with the site contractual agreement.
Detailed responsibilities include:
- Accountable for the overall payment management of assigned studies which includes initial communication with PMs and sites during payment set-up in the system, execution of timely and accurate payment to the sites, issue resolution and final study reconciliation
- Responsible for processing and tracking payments to Investigators and other payees in support of a clinical trial
- Identify payment criteria and administer payments to each investigator and process all pass through costs
- Assist in preparation of the study budget template
- Liaise with GSS Site Contracts teams regarding payment terms in investigator agreements
- Communicate with sites and clinical teams regarding payment questions or updates
- Contribute to communication on project-related matters with the clinical project team under the direction of the Grant Payment leadership
- Provide excellent customer service and timely site issue resolution
- Maintain and update payment tracking information in the Trial TrackerTM Grant /CTMS
- Setup and maintain financial files throughout the course of the study including payment documentation, investigator financial files and amendments
- Reconcile all study payments on a routine basis and provide financial reports to clients as requested
- Provide site payment documentation for sponsor audits as requested
- Understand and follow project specific and GSS policies and procedures
- Generate investigative site payment reports for project team review (if applicable)
- Liaise with Finance team regarding site payment issues
- Assist in the development and testing of new Grant Payment systems and standard processes
- Assist with maintenance of training and other manuals for the Grant Payment team
- Support client audit demands as necessary
- Assist team with troubleshooting payment issues
- Mentor other Grant Payment team members, assisting with their workload as required
- Conduct Grant or Budget Training for new Finance team members
- Identify and work to deploy process improvements