Covance

  • Senior Proposal Associate

    Job Location(s) US-WI-Madison
    Job Number
    2018-21570
    Job Category
    Client Services
    Position Type
    Full-Time
  • Job Overview

    * Assists Client Service Managers (CSMs) with managing various aspects of quote, proposal and RFI development

    * Manages various aspects of quote, proposal and RFI development for assigned transactional clients; adhering to agreed-upon BU-specific and enterprise-wide proposal and pricing processes (i.e. collating data, following-up with other departments, etc)

    * Establishes clear timelines to meet client requirements and anticipates obstacles and provides solutions

    * Develops appropriate knowledge of the technical and regulatory environments

    * Assists in identifying and resolving issues around client inquiry requirements and Covance capabilities

    * Reviews RFP/quote requests to ensure initial understanding of client requirements

    * Works with Operations, Finance, Account Executives and others to compile proposal text and/or price response

    * Ensures timely and consistent delivery of assigned proposals to clients

    * Performs data entry into SFDC, CMS, and other databases, as appropriate (e.g. updates, proposal number requests and generating both regularly scheduled and impromptu reports)

    * Contact clients with standard inquiries (i.e. clarifying baseline RFP/quote information, proposal delivery logistics, etc)

    * Contributes to assigned process improvement projects and supports implementation when needed

    Education/Qualifications

    Minimum Required:

     

    Bachelors degree in a scientific, business or related field (or equivalent work experience)

    Experience

    Minimum Required:

     

    * 2-4 years of direct CRO/pharma or other business-related experience preferred

    * Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact

    * Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)

    * Demonstrated ability to plan, multi-task and prioritize

    * Demonstrated teamwork, communication (written and verbal), and organizational skills

    * Experience in a scientific or logistics environment is a plus

    * Proven ability to work independently

    * Knowledge of other software applications (i.e. SFDC) preferred

    * Ability to work to deadlines

    * Strong analytical skills

    * Ability to communicate appropriately and effectively with clients and internal partners

    * Positive attitude and sense of urgency

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