Covance

  • Sr Proposal Associate

    Job Location(s) US-WI-Madison | US-IN-Greenfield | US-IN-Indianapolis | UK-Harrogate | US-NC-Wilmington | US-NC-Raleigh-Durham
    Job Number
    2018-25843
    Job Category
    Client Services
    Position Type
    Full-Time
  • Job Overview

                                                                

    • Supports or manages all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for opportunities as assigned
    • May (based on business unit and/or team expectation) be responsible for managing opportunities of low to medium complexity
    • May (based on business unit and/or team expectation) shadow and/or assist more senior colleagues on opportunities of medium to high complexity
    • May (based on business unit and/or team expectation) be responsible for managing some transactional clients
    • May analyzes RFI and/or Request for Proposal (RFP) documents to assist in identifying missing information for budget, proposal and/or RFI response preparation, with support. Supports follow-up with appropriate contact for additional information as required.
    • Identifies and resolves issues around client enquiry requirements and Covance capabilities with support
    • May (based on business unit and/or team expectation) shadow or manage strategic and operational calls related to the opportunity
    • Works across the organization in matrix environment across multiple time-zones and locations to support the process and complete deliverables
    • Prepares standard documents in accordance with agreed strategy and Sponsor requirements and expectations under the pressure of changing timelines, with minimal supervision
    • Administratively supports facilitating internal and external opportunity management negotiations (i.e. pricing, process, resources, timelines, etc.) as needed
    • Is responsible for timely delivery of assigned deliverables
    • Escalates issues/challenges to Manager for advice on resolution
    • Performs timely and accurate data entry into departmental and/or corporate databases/systems as directed
    • May (based on business unit and/or team expectation) support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings
    • Develops appropriate knowledge of the technical and regulatory environments
    • Contributes to assigned process improvement initiatives and supports implementation
    • May (based on business unit and/or team expectation) contribute to assigned client relationship improvement activities and implementation
    • May (based on business unit and/or team expectation) perform quality control activities per the appropriate process/requirements
    • May (based on business unit and/or team expectation) support hosting sales-focused inbound client visits
    • May (based on business unit and/or team expectation) be expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process
    • Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense.

    Education/Qualifications

    Bachelor’s degree required in related field or equivalent work experience

    Experience

    Minimum Required:

    • 3 years of experience in budget and/or text development, or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties
    • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
    • Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
    • Knowledge of proposal management software applications (e.g., Salesforce.com, Qvidian, Proposal Automation applications) is a plus
    • Demonstrated text editing and writing skills (based on business unit and/or team expectations)
    • Demonstrated ability to plan, multi-task and prioritize
    • Demonstrated teamwork, communication (written and verbal), and organizational skills
    • Proven ability to work independently
    • Ability to work to deadlines 
    • Strong analytical skills 
    • Ability to communicate appropriately and effectively with internal stakeholders, clients and Covance senior management
    • Positive attitude and sense of urgency
    • Possesses an ability and willingness to work across Covance Business Units
    • Ability to work irregular and/or extended hours as needed to meet the client’s proposal deadline

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