• Senior Manager, Clinical Technology Enablement

    Job Location(s) US-NC-Raleigh-Durham | US-NJ-Princeton | UK-Maidenhead
    Job Number
    Job Category
    Information Technology
    Position Type
  • Job Overview

    The Senior Manager, Technology Enablement will drive the provision of technology solutions that support the highest levels of operational efficiency and quality in Covance Drug Development business operations, from idea through realization.

    • Provide global leadership and support for the technology enablement of one or more Domains, consisting of technology systems/applications/platforms (“Systems”) and associated business processes, supporting operational functions (“Domains”) within Covance Drug Development.
    • Establish clear understanding of key business processes including clarity over inputs, outputs, and relatonships, along with the related Systems, for assigned Domains.
    • Provides leadership, training, direction for technology solutions for assigned Domains which allow operational functions to effectively and efficiently manage the planning and execution of functional responsibilities.
    • Monitor industry best practices with regard to the assigned Domains.
    • Builds quality into the assigned Domains, looking for improvement opportunities and relentlessly seeking to translate improvement opportunties into real solutions.
    • Works with operations to revise/enhance Systems and associated business processes within assigned Domains, designing in quality and controls (both Systems and processes) and ensuring a mechanism for measuring adoption compliance and appropriate follow-up are implemented.
    • Established controls which identify key measures (i.e., risks, quality defects, speed, cost) for assigned Domains.
    • Use measures to direct efforts to improve business process within assigned Domains.
    • Commission and oversee the execution of remediation and continuous improvement initiatives for Systems in assigned Domains.
    • Partner with relevant key stakeholders to conduct training, lead awareness efforts, and promote/educate employees within a specific domain (both Systems and processes).
    • Liaises with relevant functional areas regarding inspection responses.
    • Contributes to all relevant policies and procedures related to the assigned Domains.
    • Main contact for both internal staff and sponsors for matters pertaining to the assigned Domains.
    • Effectively network with others throughout Covance and an external customer based to ensure that relevant input and associated planning activities are accounted for with respect to projects impacted the assigned Domains.
    • Remain current with industry innnovations and advances so as to include in the technology enablement roadmap for the assigned Domains.
    • The role may include line management responsibility.
    • Work with external third parties as necessary in the execution of the technology strategy for the assigned Domains.
    • Manage the product life cycle from strategic planning to tactical activities.
    • Specify requirements for current and future products by conducting market research supported by on-going visits to customers and other parties.
    • Fiscal responsibility for the technologies support the assigned Domains.



    • Bachelors Degree in Computer Science, Engineering, Pharmacy, Nursing, Life Sciences, or Business


    • Certified Project Manager (CMP) or Project Management Professional (PMP)
    • Demonstrated knowledge of clinical research processes, associated clinical trial technologies, and regulatory requirements
    • Ability to understand large, complex processes with a focus on continuous improvement
    • Expertise in overall systems processes and business impacts of these processes
    • Strongt technical writing skills and analytical skills
    • Strong networking abilities and willigness to work with individuals globally
    • Proven track record of leadership and influence
    • Excellent communication, planning, and organizational skills
    • Ability to negotiate and liaise with sponsors in a professional manner
    • Experience in end-to-end (full service) clincal trial management, ideally with project management experience
    • Track record of delivering large and/or multiple process improvement projects with significant business ROI
    • Strong computer skills with an ability to understand, access, and leverage technology across the clinical trial spectrum
    • Ability to work independently
    • Demonstrated ability to supervise others, either directly or in a project matrix environment
    • Demoinstrated ability to handle multiple, competing priorities effectively


    • Five (5) years relevent clinical experience in a pharmaceutical company/CRO
    • Two (2) years managing or leading key business transformation projects utilizing technology
    • Two (2) years of project management experieince
    • Three (3) years of business process management experience


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